Now hiring Patient Access Representatives!
Key Responsibilities:
* Efficiently coordinate primary care and specialty appointments within the call center
* Ensuring timely and accurate scheduling
* Provide patients with clear directions to appointment locations and comprehensive information about their visits
* Maintain up-to-date patient demographic records, including contact details and personal information.
* Verify patient insurance eligibility and benefits for each visit, ensuring accurate coverage details.
* Communicate effectively with patients to confirm appointments, gather necessary information, and address inquiries.
* Adhere to healthcare regulations and privacy policies (HIPAA), maintaining compliance with organizational standards.
* Assist with administrative tasks such as scanning documents, managing phone calls, and supporting team members.
* Collaborate with the healthcare team to deliver high-quality patient care.
Qualifications:
* High school diploma or equivalent.
* Excellent communication and interpersonal skills.
* Ability to multitask, prioritize, and work in a fast-paced environment.
* Strong attention to detail and accuracy in data entry.
* Commitment to providing exceptional patient service.
Working Conditions:
* Office setting within a healthcare facility.
* Frequent use of computers, phones, and other office equipment.
Apply today at https://www.expresspros.com/us-texas-abilene or call 325-704-3455!